Apple’s quiet power broker: how Sabih Khan is reshaping operations amid geopolitics and regulation
Sabih Khan has spent three decades building and hardening the engine room of Apple. Elevated to chief operating officer in July 2025 after years leading Operations, he now oversees the company’s global supply chain, AppleCare, accessibility, environmental and social initiatives, and AI data operations — a portfolio that reaches from factory floors to customer service and compliance. His remit sits at the fault line of trade policy, sustainability targets, semiconductor capacity, and new right‑to‑repair rules — and it is increasingly central to how Apple navigates regulatory pressure and market resilience.
From materials engineer to Apple’s operations chief
- Education: Dual bachelor’s degrees in Economics and Mechanical Engineering (Tufts); M.S. Mechanical Engineering (Rensselaer).
- 1995: Joins Apple’s procurement group, focusing on component sourcing and supplier management at a time when the company was still rebuilding its balance sheet.
- June 27, 2019: Named senior vice president of Operations, expanding oversight of planning, procurement, manufacturing, logistics, product fulfillment, and supplier responsibility.
- July 2025: Becomes COO as Jeff Williams begins retirement transition; Williams fully retires later in the year, formalizing Khan as the executive point person on supply‑chain risk, labor standards, and service quality.
Inside Apple, Khan is described as having “played an important role in delivering each of Apple’s innovative products to market” — language that underscores how product launches depend on his ability to read both demand signals and policy shifts.
What the COO controls — and what moved elsewhere
Khan’s elevation coincided with a quiet re‑wiring of Apple’s org chart to clarify who is accountable for regulatory exposure, worker safeguards, and long‑term hardware bets. The COO brief is now tightly focused on execution and compliance at scale, while some product and software mandates have moved to other lieutenants around CEO Tim Cook.
| Area | 2026 ownership | Operational and policy relevance |
|---|---|---|
| Global supply chain, procurement, manufacturing, logistics, fulfillment | COO (Sabih Khan) | End‑to‑end operations and supplier responsibility programs, including resilience planning against tariffs, export controls, and country‑level manufacturing incentives. |
| AppleCare and customer service | COO | Service quality, replacement parts, and repair networks, placing Khan at the center of how Apple responds to expanding repairability mandates and consumer‑protection scrutiny. |
| Accessibility, environmental & social initiatives, AI data operations | COO | Cross‑company sustainability execution and data operations support, including the operational delivery of Apple 2030 climate commitments and human‑rights safeguards in AI training data. |
| watchOS and health software engineering | SVP Software Engineering | Shifted under Craig Federighi as part of a 2025 realignment, separating regulated health‑software decision‑making from day‑to‑day supply chain management. |
| Design organization | Executive sponsorship under John Ternus | Post‑transition structure after Williams’ retirement, tightening the loop between hardware design, manufacturability and long‑term component strategy. |
Building a multi‑hub supply chain
Khan’s team has broadened Apple’s manufacturing footprint from its China‑centric base into a multi‑hub network across India and Southeast Asia, while pushing supplier standards and audits deeper into the chain. In 2012 alone, Apple logged 393 supplier audits — a 72% year‑over‑year increase — illustrating both the scale of that oversight and the degree to which labor and environmental compliance are now treated as operational metrics, not just CSR language.
- India: Rapid ramp‑up of iPhone assembly and exports under New Delhi’s production‑linked incentive regime, with 2025 calendar‑year iPhone exports crossing ₹2 trillion. That shift not only diversifies final assembly away from China but also builds a politically salient export corridor into the United States and Europe.
- Vietnam: Expanding base for AirPods, Apple Watch, iPad and component suppliers; 35 suppliers by Apple’s FY2023, the largest footprint in Southeast Asia. The country has become a key hedge against single‑country disruptions, from lockdowns to sanctions.
Colleagues describe Khan as “a world-class leader and collaborator,” a reputation that matters as he negotiates with governments over incentives, labor expectations, and environmental standards while still hitting launch windows.
Compliance, labor due diligence, and Apple 2030
The COO’s office is where Apple’s headline environmental targets and human‑rights safeguards meet procurement reality. Apple reports having surpassed a 60% reduction in global greenhouse‑gas emissions since its baseline, while moving suppliers to renewable power and abating high‑warming F‑GHGs in semiconductor and display processes — all under the banner of its Apple 2030 net‑zero strategy.
- Supplier responsibility system
- Audits at multiple tiers; corrective actions and, when needed, supplier removal — mechanisms that increasingly determine which factories qualify for long‑term Apple business.
- Conflict‑minerals controls, human‑rights policies, and worker‑feedback channels embedded in standards, designed to respond to investor expectations and due‑diligence rules in major markets.
- Regulatory and policy touchpoints
- Uyghur Forced Labor Prevention Act (U.S.): intensified import scrutiny and an expanding Entity List elevate traceability demands for metals, components, and sub‑suppliers. For Khan’s team, every shipment into the U.S. is now effectively tested against the presumptions built into the UFLPA statute, making supply‑chain mapping and documentation a front‑line operational task.
- Right‑to‑repair momentum: Apple has backed California’s law and expanded Self Service Repair and Diagnostics, changing parts logistics, authentication, and AppleCare economics as regulators push for easier consumer and independent‑shop repairs.
Semiconductor gravity and the Arizona factor
No matter how broadly final assembly is diversified, advanced logic remains concentrated. Apple’s leading chips are still primarily fabricated in Taiwan, with U.S. capacity expanding as TSMC’s Arizona complex comes online under the umbrella of Washington’s broader CHIPS and science agenda. Federal support outlines a staged ramp — first‑fab 4 nm production in the first half of 2025 and a second fab targeting 2 nm later in the decade — easing but not eliminating geographic and political risk around next‑generation nodes.
For Khan, that means managing an exposure that sits partly outside Apple’s direct control: foundry timelines are now intertwined with U.S. industrial policy, Taiwanese cross‑strait stability, and the ability of new plants to recruit and train specialized talent.
Operational risk map Khan must manage
- Concentration risk in advanced nodes (foundry, advanced packaging) and potential cross‑strait disruptions that could affect multiple product lines simultaneously.
- Policy whiplash from tariffs, export controls, and evolving import bans that can redraw cost structures and routing overnight, forcing rapid re‑allocation of orders between India, China, and Southeast Asia.
- Labor and human‑rights exposure deep in sub‑tiers, requiring continuous traceability and verification mechanisms that satisfy customs authorities, institutional investors, and large enterprise customers.
- Extreme‑weather and logistics chokepoints that test multi‑hub redundancy, from port closures to river‑level disruptions and grid instability in key manufacturing regions.
- Repairability rules and service expectations that alter spare‑parts flows, inventory, and diagnostics infrastructure, particularly as more jurisdictions consider mirroring California‑style right‑to‑repair standards.
Succession, visibility, and the COO’s path
The COO traditionally sits closest to the wheel if a leadership handover is required. Khan’s low public profile and proximity in age to the current CEO may shape long‑term calculus, even as hardware chief John Ternus is frequently discussed in succession scenarios. For boards, regulators, and large shareholders, what matters in the near term is that the operational footprint Khan runs will define how Apple absorbs regulatory demands, de‑risks its manufacturing map, and delivers new devices at scale without repeating the bottlenecks of the pandemic era.
Key indicators to watch
- Share of device production by region (China/India/Vietnam) and lead‑time volatility on flagship launches — a proxy for how effectively Apple is executing its China‑plus‑one strategy.
- Supplier renewable‑energy adoption and F‑GHG abatement milestones tied to Apple 2030, which will show whether climate pledges are constraining or reshaping sourcing decisions.
- Arizona foundry yield and volume milestones relative to mobile‑class nodes, indicating how quickly U.S. onshoring can meaningfully diversify away from Taiwan.
- Right‑to‑repair coverage expansion and parts‑pairing policy adjustments across major product lines, a test of how Apple balances regulatory expectations, customer satisfaction, and the economics of AppleCare and authorized repair networks.
For policymakers and institutional investors alike, these metrics will reveal whether Sabih Khan’s low‑profile stewardship is quietly rewriting the playbook for how one of the world’s most valuable companies manages risk in an era of contested supply chains.
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